As of June 1, 2012, MetaQuotes (the developers of MetaTrader4) will no longer be supporting MT4 terminal versions lower than 416.
If you are using a version lower than 416, please, please, update your MT4 to the latest available version. To check what version you are using, click Help > About on your MT4 main menu.
Use the links below to download the latest MT4 version from our web-site:
FXOpen MetaTrader 4 ECN
FXOpen MetaTrader 4 (Standard and Micro).
FXOpen Customer Service
FXOpen Live Chat (24/5)